Affiliate Terms and Conditions

Updated: March 21st 2025

Introduction

Welcome to the IVOREY Affiliate Program. By participating in this program, you agree to be bound by these terms and conditions.

Products Included in the Affiliate Program

The products eligible for commissions under the IVOREY Affiliate Program is the Forever Plan - available in both monthly and annual subscriptions, and in either USD or AUD. The program does not apply to agency services or any other products outside IVOREY's Forever Plan (our software subscription).

Affiliate Commission

Affiliates will earn a 20% commission on the lifetime value of each customer referred and signed up through their unique affiliate link. A 14-day cookie tracking period applies. It is the affiliate's responsibility to ensure that the referred customer uses their unique affiliate link at the time of sign-up in order to qualify for commissions. Commissions will be paid on the final day of each month for the previous month's sales. Commissions are only paid once payments have been successfully processed and not refunded or charged back. No backdated commissions will be awarded.

Lead Qualification

The IVOREY Affiliate Program is designed to introduce new customers to IVOREY. Referring yourself or your own businesses under the same ownership is not allowed. Each affiliate must introduce unique, unrelated customers to qualify for commission eligibility.

Affiliate Traffic and Conversions

All affiliate traffic should be directed to our main pricing page, which is the default destination of your affiliate link. This allows potential customers to learn about Ivorey, view our transparent pricing, explore all features, and opt into a demo if desired. If a customer opts into a demo, we will handle the follow-up and conversion process through our strategic email campaigns. If they subscribe within 14 days of clicking your affiliate link, you will earn the 20% commission for as long as they remain subscribed.

Payment Terms

Payments will be made via PayPal. Affiliates are responsible for ensuring their PayPal email address is accurate and up-to-date. If an affiliate fails to provide their PayPal email by the allocated payout date, their payout will be included in the next payment batch (processed on the last day of each month) once the correct details have been provided. Please note that the affiliate portal displays commissions in AUD, which may differ from the final payout figure if commissions are paid in a different currency. Commissions will be paid in the currency the referred customer subscribed to IVOREY with. For example, if the customer subscribed in USD, the commission will be paid in USD, even though the portal reflects amounts in AUD.

Commission Holding Period

All Affiliate Commissions are paid out on a net-30 basis, which means there is a 30-day holding period after the commission is earned, and then the commission falls due on the last day of that month. This holding period allows us to verify subscriptions and ensure accurate commission payouts.

Refunds and Commission Adjustments

While IVOREY does not typically offer refunds on subscriptions, in the rare instance that a customer successfully appeals or demands a refund and that refund is processed after affiliate commission has been paid, the commission associated with that sale will be voided. We will not bill you for the refunded commission, but it will act as a credit towards your future commission payments. 

Affiliate Obligations

Affiliates agree to promote IVOREY in a professional and ethical manner. Affiliates agree not to engage in any activities that could damage the reputation of IVOREY, including but not limited to spam, misleading advertising, or false claims. Affiliates agree to comply with all applicable laws and regulations.

Termination

IVOREY reserves the right to terminate this agreement at any time, with or without cause. In the event of termination, all affiliate commissions earned up to the date of termination will be paid.

Disclaimer

IVOREY makes no guarantees regarding the success of the affiliate program. Affiliate earnings will depend on a variety of factors, including the affiliate's marketing efforts and the performance of the IVOREY product. By participating in the IVOREY Affiliate Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. IVOREY reserves the right to modify these terms and conditions at any time without prior notice.